Christine S Filbrun 

xine1977@msn.com · 2980 Kerwood Drive, Kettering, OH, 45420· 937.287.9441

Summary

}         Fifteen years of program/portfolio management, system security, database creation/management, configuration management, integration efforts, policy development, and acquisition

}         Self-starter with excellent written and verbal communication skills

}         Able to multi-task in a fast paced environment with great attention to detail

Education

Wright State University

1999 Bachelor of Arts in English

Clearance

Secret – Granted 11/2014 (Active)

Experience

IB Logistics | 8144 Waynesboro Way, Waynesville, Ohio, 45068

Consultant - Requirements Management -- October 2015 – Present

}         Support the Requirements Management Office (RMO) for the Air Force Sustainment Center (AFSC). Point of Contact (POC) for all AFSC IT assets, to include definition of deficiencies/anticipated resolution, system modification justification (baseline change requests), and funding requirements.

}         Conduct the RM Enterprise Review Board (ERB) Tier 1 monthly telecom. Collaborate with Senior Leadership on agenda, facilitate meeting, capture action items, and conduct post-meeting follow-up with Program Management Offices (PMOs) and system functionals. Track monthly and yearly RM financial spending.

}         Team Member in the development of an AFSC Center IT Office (CITO), focusing on policy and supportability.

}         Back-up support for Portfolio Management (PfM) activities. Assist in collaboration efforts between AFSC and system teams to address PfM requirements. Attend weekly PfM telecons to stay current on upcoming suspenses.

}         Action Officer (AO) and Point of Contact (POC) for SOCCER suspenses. Create SOCCER taskings in the Air Force Material Command (AFMC) SOCCER system. Track completion of taskings by other AOs.

Nova Technology Solutions| 3100 Presidential Drive, Suite 310, Dayton, Ohio, 45324

Consultant - Program Management Support Analyst -- June – October 2015

}         Supported the Mission Threads team for the tri-service (Army, Navy, and AF) Security Cooperation Enterprise Solution (SCES). SCES will be the AF Enterprise Resource Planning (ERP) financial system to cover foreign military sales and case line management. 

}        Reviewed Process Desk Guides (PDGs) to pull process information for the three AF legacy financial management systems that will be subsumed into SCES. Maintained configuration control of legacy systems business rules spreadsheet. Captured data elements that crossed over business areas to identify redundancy.

}         Coordinated interface documentation and verify with legacy systems’ Subject Matter Experts (SMEs) that all interface actions are up to date.

CompTech | 10 West Second Street, Suite 300, Dayton, Ohio, 45402

Independent Consultant - Program Management Support -- March 2015 – June 2015

}         Temporary backfill for program management support of Case Management Control System (CMCS).

}         Lead for configuration control of CMCS interconnections. Worked with the Corporate Data Repository System (CDRS) to maintain interface documents. Collaborated with CMCS contractor on external interconnections via a Secure File Gateway (SFG). Relayed updates to the CMCS Security team for the Ports and Protocols Spreadsheet (PPS). Coordinate approvals on interface changes.

}         Supported pre-Financial Improvement and Audit Readiness (FIAR) inspection for CMCS. Identified areas of IA vulnerability and created get-well plans for corrective actions.

}         Converted/updated Information Assurance (IA) documents to the new Risk Management Framework (RMF).

JJR Solutions LLC | 3610 Pentagon Blvd, Suite 220. Dayton, Ohio, 45431

Consultant - Senior Information Assurance (IA) Analyst -- March – May 2014

}         Lead IA Analyst for the Depot Maintenance legacy suite of systems. Reviewed and updated PPS to reflect updates in port usage to align with current Department of Defense (DoD) policy. Maintained a working knowledge of policy changes and applied to security documents as needed. Participated in knowledge and training groups. Developed strategy for aligning business and system security requirements.

}         Provided Senior Leadership current system update schedule (major and minor releases). Completed necessary paperwork for each release. Maintained an Integrated Master Schedule (IMS) with all applicable milestones.

}         Worked with System Administrators to ensure all security updates were current and maintained a spreadsheet of any deficiencies.

ConsultUSA | 634 Alpha Drive, Pittsburgh, Pennsylvania, 15238

Consultant – Business Analyst at PNC Bank -- August – October 2013

}         Edited and maintained Access database for all system users, to include roles and responsibilities and any user status changes (transfers, new and departing employees). Reviewed database and pulled reports as dictated by company policy. Ensured personnel listing and User IDs were current in Employee database.

}         Participated in teleconferences for all privileged user/access requirements. Prepped users for account changes via fact sheets and computer based training. Provided follow-up and support for users during account transition.

}         Provided program management (development of briefings and fact sheets) and executive assistant support.

Woolpert | 4454 Idea Center Blvd, Beavercreek, Ohio, 45430

Consultant – Information Assurance Specialist -- April – June 2013

}         Lead IA specialist for AF Geospatial system. Converted and updated IA record to meet DoD accreditation requirements. Ensured all system documentation was current and addressed AF security policy.

}         Focal point for all suspenses related to IA and system security. Maintained schedule for task requirements. Assisted Program Manager in providing timely response to suspense requests.

}         Updated AF required spreadsheet with port usage. Drafted waivers as needed for port usage requirements. Identified and mitigated gaps in port information.

National Technology Associates | 70 Birch Alley, Ste 240, Beavercreek, Ohio, 45440

Consultant – Information Assurance Analyst -- January – April 2013

}         Developed Statement of Work (SOW) IA requirements as part of the Request for Proposal (RFP) process for the KC-46A Maintenance training system. Developed initial Platform IT documentation. Participated in data review sessions and maintained action item spreadsheet (issue, POC, due dates, and follow-up responses),

}         Created and maintained annual documentation requirements. Responded to all suspense inquires on financials for entire training system. Worked with Program Manager to meet all milestones.

}         Performed administrative support by documenting meeting minutes, performing market research, and scheduling teleconferences.

CSSS.net | 3906 Raynor Parkway, Suite 201, Bellvue, Nebraska, 68123

Consultant – Information Assurance Analyst -- October 2012 – January 2013

}         Reviewed security scans on adverse security notifications. Worked with System Administrators to ensure all security requirements were current. Maintained schedule of system updates and provided senior leadership with milestone completion.

}         Served as back-up lead IA Analyst lead. Developed and coordinated security documents to obtain an Authority to Operate (ATO) for AFSAC system, Case Management Control System (CMCS). Created a PPS for CMCS. Worked with the CMCS Information Assurance Officer (IAO) to ensure ports, descriptions, and IP addresses were captured appropriately. Drafted waivers for port usage as necessary. Reviewed CMCS security scans and keep the CMCS Program Management Office (PMO) abreast of any adverse security instances.

RCF Information Systems | 4200 Col Glenn HWY, Suite 100, Beavercreek, Ohio, 45433

Consultant – Certification and Accreditation (C&A) Specialist -- May 2011 – October 2012

}         Responsible for the creation, maintenance, and updates to several systems in support of the AF Research Lab. Served as back-up IA Manager. Collaborated with System Administrators during security incidents and assisted in resolution of issues. POC for web page access and Sharepoint requests. Answered suspense questions for Program Manager and provided milestones for completion. Utilized Security Technical Implementation Guides (STIGs) to maintain Office knowledge on current STIG requirements for system security.

}         Developed and maintained hardware/ software listing and corresponding topography.

}         Supported C&A workload for the Education Outreach Office by registering system in appropriate databases, managed initial C&A package, and performed annual updates for Federal Information Security Management Act (FISMA). Point of Contact for schedule and milestone questions/updates.

Robbins-Gioia LLC | 4141 Col Glenn HWY, Suite 211, Beavercreek, Ohio, 45433

Consultant – DMAPS Portfolio Manager (PfM) -- January – May 2011

}         Maintained system maintenance and integrity of C&A requirements and annual National Defense Authorization Act (NDAA) as lead Portfolio Manager. Updated databases with security testing dates and outcome of testing. Provided documentation on any system patches to maintain security posture.

}         Reviewed and updated Architecture Compliance and Requirements Traceability (ACART) matrix. Utilized spreadsheet capability to create and manage matrix requirements. Created spreadsheet charts to detail deficiencies.

}         Managed an Integrated Master Schedule (IMS) to track software releases, C&A updates, and Program Management collaboration efforts. Provided support for incoming suspenses. Captured meeting minutes and provided updates of upcoming system schedule changes to Program Manager.

SERCO NA | 1825 Commerce Center Blvd, Fairborn, Ohio, 45324

Consultant – Business Systems Analyst -- June 2010 – January 2011

}         Lead Subject Matter Expert (SME) for JEDMICS. Managed the completion of a Memorandum of Agreement (MOA) and Concept of Operations (CONOPS) for post-consolidation activities for three Air Logistics Centers (ALCs). Worked with Points of Contact (POC) at ALCs to ensure all post-consolidation documentation was current and reflected appropriate system information. POC for updates to the weekly Program at a Glance (PaaG), biweekly Deliverable Update (DU), and monthly Executive Plan (X-Plan) briefings.

}         Managed weekly telecons and face-to-face meetings between the JEDMICS Program Management Office and ALCs. Created itineraries for meetings. Captured minutes and provided to all participants. Maintained a POC listing for all meeting requests. Acted as back-up for all administrative assistant activities.

}         Developed Program Management Office Sharepoint collaboration site to replace a hard copy filing system.

Peerless Technologies | 2300 National Road, Fairborn, Ohio, 45324

Consultant – EITDR Help Desk/Support Trainer -- October 2009 – June 2010

}         Answered multi-line phone for direct customer help desk support. Assisted system users with all Tier 1 help desk issues. Collaborated with System Administrators for Tier 2 and Tier 3 support to ensure user received quality response to issues. Led suspense control tracking. Created user accounts and assigned appropriate permissions.

}         Back-up EITDR trainer. Assisted in scheduling, user sign-ups, training demonstrations, and after training follow-up. Updated training materials as needed to reflect any system changes.

}         Responsible for developing and maintaining help desk ticket and training metrics. Provided monthly spreadsheet graphs to Senior Leaders. Metrics detailed user accounts (per user site), completion time on tickets, number of calls regarding the specific issues, and escalated tickets. Training metrics compared number of users per site, trained users, and help desk requests from user sites.

BTAS Inc | 3572 Dayton-Xenia Rd, Beavercreek, Ohio, 45433

Consultant – System and Program Management -- May 2003 – October 2009

}         Functional lead for depot maintenance training systems. Accountable for capturing, understanding, and representing ALC functional training system needs. Developed and maintained a training initiative schedule. Aligned suspense tracking into the training schedule. Captured training utilization rates and detailed deficiencies via spreadsheet. Connected each ALC utilization spreadsheet and created a way ahead for budget requirements.

}         Developed and delivered training for collaborative work environment and associated business processes. Served as Knowledge Manager and provided user support when necessary. Utilized AF on-line collaboration tools for documentation control, briefing development, and metric reporting.

}         Assisted in Corporate activities during proposal work by completing market research, reviewed draft responses to satisfy RFP requirements, and attended Industry Days. Reviewed FedBizOpps to stay current on upcoming solicitations and status of proposal responses.

Additional Skills and Certifications

·   Defense Acquisition University (DAU)

o       2015 ACQ 101 – Fundamentals of System Acquisition Management

o       2015 ACQ 202 – Intermediate Systems Acquisition Course

o       2015 PMT 252 – Program Management Tools

·   Microsoft Office Suite and Outlook

·   CompTIA

References

·   Available upon request